Data and Account Deletion Policy

Last Updated: March 6, 2026

This Policy describes the procedures for deleting your account and personal data from the My Oberig app in accordance with Google Play, App Store requirements and applicable legislation.

1. Your Right to Data Deletion

In accordance with GDPR and Ukrainian Law "On Personal Data Protection", you have the right to deletion of your personal data.

2. Methods to Delete Your Account

2.1. Through Mobile App (Recommended)

1. Open the My Oberig app
2. Go to Profile → Settings
3. Tap Delete Account
4. Confirm deletion

Processing Time: Immediate

2.2. Through Website

Visit [WEBSITE_URL]/account/delete and fill out the form.

Processing Time: Up to 24 hours

2.3. Through Customer Support

Email: myoberig@gmail.com, subject: "Account Deletion Request".

Processing Time: Up to 3 business days

3. What Happens When You Delete

3.1. Immediate Actions

• Account is deactivated (status=0)
• Email and phone are marked as deleted
• All authentication tokens are invalidated
• Automatic logout from all devices

3.2. Deleted Within 30 Days

• Personal profile information
• Contact information (anonymized)
• Saved delivery addresses
• Settings, subscriptions, shopping cart

3.3. Retained (Legal Requirements)

• Order History — 5 years (anonymized, no access)
• Financial Transactions — 5 years (anonymized)
• Security Logs — 1 year

4. Processing Time

Method	Deactivation	Complete Deletion
App	Immediate	Up to 30 days
Website	Up to 24 hours	Up to 30 days
Support	Up to 3 business days	Up to 30 days

5. Canceling Deletion

WARNING: Account deletion is an irreversible action. You cannot restore access or cancel the process. You can register again with the same email — it will be a new account.

6. Data Export Before Deletion

Before deletion, you can request data export at myoberig@gmail.com (subject: "Data Export Request"). Format: JSON or CSV. Processing: up to 7 business days.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• We are not liable for damages arising from account deletion
• We are not liable for the inability to recover deleted data
• We do not guarantee complete deletion from third-party backups
• The deletion process is irreversible — you bear full responsibility for the decision

8. Contact Information

Email: myoberig@gmail.com
Data Protection: myoberig@gmail.com
Phone: +380738893950
Address: 2 Saliutna St, Bldg 9, RC Fayna Town, Kyiv, 03062, Ukraine

Quick Reference
How to Delete: App → Profile → Settings → Delete Account
What Happens: Immediate deactivation, complete deletion within 30 days
Important: Deletion is irreversible. You can register again.

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Effective Date: March 6, 2026

By using the My Oberig app, you confirm that you have read and understood this Data Deletion Policy.